Virtual Assistant Provider Operations Coordinator – Remote

Location:Remote
Employment Type: Full time
Location Type: Remote
Department: Operations

Overview | Application

About Legion Health

• Legion Health is building fast, affordable, high-quality mental health care at scale.
• The company operates an AI-native psychiatry network where clinicians provide care directly to patients.
• Its operations and technology systems are designed to reduce administrative work so providers can focus on patient care.

Role Logistics

• Job Type: Full-time contract
• Location: Fully remote
• Work Hours: 9:00 PM to 6:00 PM Central Time
• Compensation: $5-$15 per hour, based on experience
• Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work

The Opportunity

• This is more than a general assistant position.
• You will help ensure Legion’s provider operations run efficiently.
• You will support provider recruiting, onboarding, provider management, and payroll preparation.
• The ideal candidate is organized, proactive, comfortable working with spreadsheets, and strong at following through on tasks.
• This role is well suited to someone who enjoys checklists, healthcare operations, provider communication, and detail-focused workflows.

Responsibilities

• Manage provider recruiting coordination, including:
  • Candidate tracking
  • Interview scheduling
  • Application follow-ups
  • Hiring record updates
• Support provider onboarding, including:
  • Collecting required documents
  • Monitoring onboarding checklist completion
  • Following up on outstanding items
  • Coordinating internal handoffs
  • Ensuring providers are ready to begin
• Maintain provider operations trackers, including:
  • Provider rosters
  • Onboarding status
  • Active and offboarding providers
  • State coverage
  • Collaborating physician relationships
  • Credentialing or payer status
  • Communicate with providers through Slack, email, and internal systems.
• Support weekly payroll preparation, including:
  • Gathering provider pay inputs
  • Reviewing visit counts
  • Checking no-shows and late cancellations
  • Updating pay sheets
  • Validating payroll trackers
  • Escalating discrepancies before payroll is finalized
  • Coordinate with recruiting, credentialing, clinical operations, billing, and payroll teams.
  • Document processes and improve SOPs to make workflows cleaner and easier to repeat.
  • Handle sensitive healthcare and payroll information with confidentiality and care.

You’ll Be Successful If You Are

• Extremely organized and dependable
• Skilled with spreadsheets, trackers, and checklists
• Detail-oriented when handling names, dates, pay periods, counts, and status information
• Clear and professional in written English
• Comfortable following up with clinicians and internal team members
• Able to work quickly without compromising accuracy
• Proactive about identifying missing information or unclear ownership
• Calm and effective in a fast-moving startup environment
• Careful when handling sensitive information and aware of HIPAA considerations

Ideal Background

• 2+ years in one or more of the following:
  • Healthcare operations
  • Recruiting coordination
  • Provider onboarding
  • Payroll support
  • HR administration
  • Executive assistant or virtual operations support
• Strong preference for experience supporting:
  • Clinicians
  • Healthcare providers
  • Contractors
  • Remote teams
• Bonus points for experience with:
  • Google Sheets
  • Slack
  • Ashby or another ATS
  • Healthie or another EHR
  • Looker Studio
  • Stripe
  • Payroll or invoice workflows
  • Telehealth, behavioral health, credentialing, billing, or provider operations

This Role Is Not a Fit If You

• Prefer working only in patient-facing support
• Dislike spreadsheets, trackers, or reconciliation tasks
• Need to follow the exact same workflow every day
• Wait for instructions instead of proactively following up
• Are casual about deadlines, documentation, or payroll accuracy

Compensation & Benefits

• Hourly Compensation: $5-$15 per hour, based on experience
• Work Setup: Fully remote
• Schedule: 9:00 AM - 6:00 PM US Central Time
• Impact: Help build the provider operations foundation that allows clinicians to focus on patient care
• Growth: Opportunity to take on broader responsibilities across provider operations, onboarding, recruiting coordination, or payroll operations

Hiring Process

• Resume and application review
• Initial interview
• Practical operations exercise using a sample tracker or onboarding/payroll scenario
• Final interview
• Reference check

Equal Employment Opportunity

• Legion Health is an Equal Opportunity Employer.
• The company welcomes applicants from all backgrounds and is committed to building an inclusive, respectful, and high-performing team.

How to Apply

To apply for the Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll position, click the Apply button below and complete the online application.